Whether a broken axle, defective ignition wiring or engine damage: Once the guarantee has expired, van owners often face extensive costs when it comes to repairs. Mercedes-Benz now offers a used-vehicle guarantee for vans so that used-vehicles remain worthwhile for longer. The advantages: In contrast to conventional insurance, it is not bound to the owner but rather transfers to the new owner if the vehicle is sold. In addition, the guarantee can be extended by a further 12 months after the chosen duration has expired.
There are two variants of the insurance package. The “complete coverage” guarantee ensures almost every component on “young” used Mercedes-Benz vans. In the event of damage, the guaranteed repair costs are covered and the customer receives rapid and uncomplicated assistance. The customer does not pay a share of the repairs until the vehicle mileage exceeds 100,000 km.
For older vehicles there is a “module protection” guarantee for unforeseeable repairs on expensive components such as the engine or the axles. As with the “complete coverage” guarantee, this insurance can be taken out for 12 or 24 months. In addition, the coverage applies in all EU countries as well as in Norway and Switzerland.