Quality, customer-friendly service and reliable vehicles – this is Tarrant Anderson’s recipe for success. After being involved in the music branch for many years he is an expert when it comes to transporting vans and equipment. That is why he founded his own company, “Vans for Bands“, in 2006. Artists from all over the world and other customers from the entertainment branch book his vehicle service when they go on tour or travel to events. One thing that sets him apart from other vehicle rental companies is the in-house workshop. One mechanic and one fitter are responsible for the 30 vehicles. The vans are inspected and serviced on a regular basis. “Our vehicles are inspected after every rental and serviced every 15,000 km. This allows us to prevent the vehicles from suffering major damage. That is enormously important because the vehicles are sometimes on the road for months at a time and have to travel very long distances. So we have to be absolutely certain that they are in perfect condition”, explains Tarrant.
The fleet primarily consists of Mercedes-Benz Sprinters, which are available in a variety of different versions. The young Englander has no problem explaining why his company uses them: “The Sprinter is the perfect size for transporting people and equipment. It is comfortable, reliable and easy to drive – these are all essential when you are on the road for months at a time.” The company not only values the Sprinter’s positive characteristics but also profits from Mercedes-Benz’s 24 hour service. Because Tarrant and his team of six want to be sure that their customers can receive assistance at any time. Customer service is the absolute top priority for the “Vans for Bands” team and that is perhaps precisely why it is one of Europe’s most successful touring vehicle rental companies. Naturally, they are also party to a lot of gossip and talk. “But being discreet is also part of our service”, says Tarrant. However, he does reveal one small story: “An American band was not used to driving a stick shift. They destroyed three gearboxes in only one week. Of course, for us that was not quite so funny.”